The aim of the current study was to determine the knowledge management practices, challenges and coping strategies adopted by public agricultural extension agents in nandihills subcounty, nandi county, kenya under a fairly new devolved system. Top 5 knowledge management challenges and how to handle them. Knowledge management and human resource management. A60808262015 a thesis submitted to the univers ity of nairobi in partial fulfilment for the. Knowledge management is perceived to enhance the information professionals work and improve.
Management information system implementation challenges. The purpose of this paper includes studying knowledge management. This thesis is limited to the study of incorporating knowledge management to a dod contracting organization in a disciplined way through the use of strategic planning. Knowledge management may also include new knowledge creation, or it may solely focus on knowledge sharing, storage, and refinement. Of course, to experience a financial benefit at your company, you need to be aware not just of the disadvantages of knowledge management, but also of the most common challenges of knowledge management. Information systems management report thesis title knowledge management in small and micro organisations. The importance of knowledge management practices in. Knowledge management km is the process of creating, sharing, using and managing the. Shift to knowledge based assets 3 future challenges for km 318 km research issues 319 a postmodern km. Knowledge management strategies in public sectorcase study. Such systems are referred to as knowledge management system kms. The level of interest suggests that knowledge management needs to be embedded in library and information work. Recognising the need to link uptodate km research with future challenges, the.
Making knowledge gap zero to leadership can be accomplished by hiring the right person and by giving extensive training to leaders in this regard. For a more comprehensive discussion and definition, see my knowledge management definition. It contains case studies from six asian government organizations, from different. Phd thesis, erasmus research institute of management erim. Knowledge management practices in the public sector in botswana. Moving away from the rather formal, inflexible models of organizational knowledge transfer that dominate the extant literature on the subject. It has been accepted for inclusion in theses by an authorized administrator of rit scholar works. Durham etheses the impact of knowledge management practices. Supervisors need to focus on the work out put rather to make tight control on working hour. Pg college, panipat abstract in todays scenario, the business landscape is changing rapidly. Relation analysis of knowledge management, research, and.
Other fields may contribute to km research, including information and media. Exploring the knowledge management challenges in project. Knowledge management practices in the public sector in. Knowledge is a broad and abstract notion that has defined epistemological debates in western philosophy since the classical greek era. Issues, challenges, and benefits by alavi and leidner ii. Further research should cover those knowledge management practices that have not been investigated. This section highlights the theoretical contributions of this paper and the current state of knowledge in the field. Pdf challenges and problems of knowledge management in. Knowledge management strategies in public sectorcase study salwa alhamoudi institute of public administration, riyadh, saudi arabia knowledge management km as an emerging discipline is becoming increasingly important to organizations seeking to. This chapter also highlights the research purpose for. This thesis s main results show that mis implementation is surrounded with challenges which mainly concern management, adminsitration, and. Proceedings of the 10th international management conference challenges of modern management, november 3rd4th, 2016, bucharest, romania impact of knowledge management in public sector economy. First, the thesis explores the actual process of performance management implementation in the.
Furthermore, knowledge management km is considered to be the most important. Knowledge management and human resource management hrm. It is important to remember that knowledge management is not about managing knowledge for knowledge s sake. Universities face with challenges in research, innovation and international competitiveness. It is the process through which organisations create and use their institutional or collective knowledge assets. Knowledge management practices, challenges and coping. Development of knowledge management process to enable. Knowledge management km has been cited as a strategic asset and a source of competitive advantage for organisations. The first part of the thesis, knowledge based organizations and the context created by these for human resource management, discusses the fact that in order to become competitive, organizations must facilitate and encourage lifelong learning at all levels, i. Knowledge management in the develoment of we love reading. After a brief overview of literature about knowledge management, this chapter will explore potential benefits and challenges of web 2.
Based on the observation and analysis of the empirical data collected using the it knowledge based risks model as our methodological framework, it was found that incubators do not share the same knowledge management challenges as it companies. While the issues of km have been widely discussed by many. Knowledge management km is a process that deals with the development, storage, retrieval, and dissemination of information and expertise within an organization to support and improve its. Many challenges of knowledge management research papers discuss a novel approach to knowledge management. The public service has since also noticed the importance of km as it too faces competition for funding from international donors. The academic knowledge management model of small schools in. Buheji 2011a developing scale that measures organisational learning and knowledge management towards better governance, current issues of business and law journal issn 18229530. Pdf on jan 1, 20, barbara siutatokarska published challenges and. Project management maturity in the construction industry of developing countries the case of ethiopian contractors abadir h. What are the key challenges of knowledge management. Pdf the challenges and problems in knowledge management. Knowledge management and entrepreneurship research and practice.
In total, a number of 16 interviewees have acted as the knowledge base whereas literature concerning knowledge management and best practice diffusion constitutes the theoretical framework. Url hyperlinks, zipped web sites, individual files pdf, powerpoint, flas. Matters, total quality management and business excellence, vol x x, pp. The importance of the framework and its implications for knowledge management research and practice are discussed. Indd 1 jane hardstaff, the executioners daughter, egmont. Knowledge management strategies in public sectorcase study salwa alhamoudi institute of public administration, riyadh, saudi arabia knowledge management km as an emerging discipline is becoming increasingly important to organizations seeking to improve their efficiency and competitive abilities. It can prove challenging to get everyone on the same. The first seven chapters of this doctoral thesis are allocated literature study. Find, read and cite all the research you need on researchgate.
Jan 02, 2020 clearly, implementing a good knowledge management process can actually save an organization money. Buheji, m 2012 journey for establishing knowledge and learning economy practices. While the issues of km have been widely discussed by many researchers, there is a paucity of studies pertaining to the role of km in enhancing organisational performance, especially in the banking sector. Knowledge management in project environments some of the challenges it could be argued that the nature of projects does not lend itself to knowledge management practices. Buheji, m and aljahrami, h 2012 knowledge management asset initiatives and government innovation, the 6th international conference on knowledge management in asia pacific kmap 2012, 1112 oct, shinghai, china.
History of knowledge management 12 from physical assets to knowledge assets 16 organizational perspectives on knowledge management 17 why is km important today. Technology and people related techniques bring to knowledge management the ability to carry out knowledge management processes quickly, efficiently and costeffectively, making it an enabling solution. It addresses a series of questions prompted by the process of implementation. There is also a necessity for further research which arises from certain limitations of the study. Kenya aminga nyakenyanya nemwel a thesis submitted to the graduate school in partial fulfilment of the requirements for the conferment of the degree of master of knowledge management of kisii university. The papers findings indicate that the organization uses both principles and templates in their knowledge management process. Survival and success depend entirely on the organisations ability to adjust to the dynamics of the business environment. A case study of selected campuses of kisii university, kenya aminga nyakenyanya nemwel a thesis submitted to the graduate school in partial fulfilment of the. They have encountered knowledge management challenges based on the lack of knowledge management systems. Oct 08, 2020 knowledge management km is a process that deals with the development, storage, retrieval, and dissemination of information and expertise within an organization to support and improve its. Knowledge management km in agriculture is a core aspect of agricultural productivity and profitability, but is one area with scanty literature. They serve as a reference to locate knowledge within a process management structure. Wolverhampton for the degree of doctor of philosophy phd. Organisation of the thesis 1 why knowledge management matters in education.
The emergence of the knowledge economy has necessitated many organisations to recognise knowledge as a crucial resource, and created an intricate managerial challenge knowledge management. On the other hand, it is to consider it essential a part of the just knowledge management process as other factors are equally relevant. This thesis focuses on improving the knowledge management process to influence incident management in the case company unit. Stephen crane, author of havoc, in its nauseous excess at tables spread in the course. Knowledge management is the systematic, explicit and deliberate building, renewal and application of knowledge to maximize an enterprises knowledge related effectiveness and returns on its knowledge assets. When implementing a knowledge management initiative the knowledge management.
This chapter investigates this contradiction and discusses challenges and opportunities to both the practitioner and the researcher. Knowledge management km is defined as any process or practice of creating, acquiring, capturing, sharing, and using knowledge, wherever it resides, to increase learning and performance by sustaining organisational knowledge. Grover and dave nport 2001 said that recent studies have shown that organizations use some kind of it infrastructure to deal with knowledge management projects. Summary knowledge management km has been cited as a strategic asset and a source of competitive advantage for organisations. The role of knowledge management approaches for enhancing and. Knowledge, attitude and practices on waste management in selecte d secondary schools in westlands sub county, nairobi county grace uwamwezi b. This thesis uses qualitative research methodology and action research as its main research ap.
This book, knowledge management for the public sector was finalized by a team of leading knowledge management consultants, practitioners, and government experts from japan, republic of korea rok, malaysia, the philippines, singapore, thailand, and the u. Knowledge management and entrepreneurship research and. Therefore, to minimize problems and challenges in leadership knowledge practice, organizations should identify the required knowledge and to fill the gap by applying it to make the knowledge gap zero. A thesis submitted in partial fulfilment of the requirements of the university of. Accessed from this thesis is brought to you for free and open access by rit scholar works. This change, however, not only poses some challenges, but also offers opportunities for both private and public sectors alike. The innovation systems research network is a national network of scholars engaged in research on the dynamics of innovation, local and regional systems of. Km, and we have purposely directed our research on specific it systems for. For a start, projects are temporary events whereas knowledge management programmes are almost always seen as. International product and service management master thesis integration of knowledge management and change management to implement lean manufacturing tutor prof. Knowledge management influence on government organisations. Michael muller author heisor vicente arias diaz schoneckerstra.
The thesis explores the experience of implementing a system of performance management in the local governance of the russian federation for the period of time 202014. Knowledge management strategies in public sectorcase. Because kms are just beginning to appear in organizations, little research and field. Abstract knowledge management km in africa has been facing a lot of challenges related to the lack of. Management in enterprises in poland find, read and cite all the research you. Effective knowledge management km strategy within a. Knowledge, knowledge management, and kms to define kms, it is necessary first to define knowledge and knowledge management. Pdf managing organizational knowledge effectively is a prerequisite for securing competitive. Knowledge management km is a process that deals with the development, storage, retrieval, and dissemination of information and expertise within an. For a start, projects are temporary events whereas knowledge management programmes are almost always seen as long term investments. Casirj volume 5 issue 7 year 2014 issn 2319 9202 knowledge management. The principles and practice of knowledge management by. Knowledge management is seen as a business process, integrating knowledge, people, processes, strategies, techniques and technologies.
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